We have lots of ways to help you through the ordering process. The easiest of which is the ‘shop’ page. This directs you to all the schools, colleges and club shops that have given us permission to sell their branded uniform.

In addition, we try to give as much information on-line to help sizing with chest measurements, or age labels. However, should you need more information please call us to chat through.

For all schools and colleges, we have a full set of sizes available, and you are welcome to come in and try things on, we have a changing room. For all other groups, give us a quick call as with prior notice we can order in anything to try on first.

For businesses, we stock a large variety of garment samples, to help with deciding what is best for you and your team. Once garments are chosen, we can also arrange a size pack for staff to try on first.

For businesses only appointments are generally not needed, pop ins are welcome, but we do get busy during the summer, so often it is best to call and arrange an appointment time.

School uniform is held in stock all year and can be purchased in store or on-line. Online orders are processed within 48 hours, occasionally we may run short during busy periods. In which case we aim to restock the item within 1 week.

All group shops on our website for clubs and college courses are made to order goods. They take 5-7 working days.

Sometimes we may open a portal to purchase items within a set period and produce all the goods together. If this is the case the details including all dates for production and delivery will be clearly put at the top of that specific groups shopping page.

For all business uniform we run a diary of a maximum of two weeks. For new customers please allow an extra week for creation and proofing of any new artwork and decoration.

At any point an item is discontinued or out of stock you will be informed within 24 hours to offer an alternative, refund or to put on back order pending restock.

You must then allow extra time for your order to be delivered.

We accept bacs, credit cards and cash. We do not accept American Express. All card payments are processed by Dojo. Payments on-line are redirected to a secure Dojo site through their gateway. Once payment is accepted you are re-directed back to Conceptwear. Conceptwear do not store or have access to any card details.

Payment is required on all orders, prior to production, unless account terms are agreed in advance. All terms of payment are set by Conceptwear.

Orders will not be processed until payment is cleared. Good remain the property of Conceptwear until payment has cleared.